Refund policy
Please email help@quietculture.com to initiate a return and include the order number and item you wish to return.
We have a 15-day return policy, which means you have 15 days after receiving your purchase to complete a return. All sale items are final sale and cannot be returned.
To be eligible for a return, your item(s) must be in the same condition that you received it, unworn, unused, and unwashed with tags intact.
Please ship your return to the following address:
Quiet Culture - RETURNS
4629 Trail West Drive
Austin, Texas 78735
4629 Trail West Drive
Austin, Texas 78735
Return shipping costs are the responsibility of the customer. You will receive a refund to your original form of payment once we receive your items.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Contact Customer Service via email at help@quietculture.com.
Exchanges
In an effort to get refunds issued as quickly as possible, we are no longer offering exchanges at this time. If you are interested in a different size or color, we recommend purchasing the correct item right away and returning your original item. That way you can be enjoying the right product as soon as possible!
Refunds
Once your return has been received and accepted, a refund minus any shipping costs will be credited to your original form of payment.